Report a breakdown in the time it takes to say what broke.
When a machine stops, the operator scans its QR tag, takes a photo and records a voice note in Hindi, English or their own language. Hungpang alerts the technician on duty for that line and starts the downtime clock. No phone tree, no register book, no guessing.
Inside Breakdown Desk
Scan to report
The QR tag already knows the machine, line and shift. The operator only says what happened.
Voice notes in any language
Operators speak naturally. Notes are transcribed and kept with the audio for the technician.
Photos and video
A photo of the leak, the smoke or the error code on the HMI is worth ten phone calls.
Shift-aware alerts
Alerts go to the technician on duty for that line and trade, then escalate to the maintenance head if not acknowledged.
Automatic downtime clock
Downtime starts at the report and stops when production confirms restart. MTTR is measured, not estimated.
Cause codes
Technicians close with a cause and action code, so repeat failures show up in reports instead of being forgotten.
How it runs on your floor
- Step 1Scan
Operator scans the QR tag on the stopped machine.
- Step 2Snap and speak
Photo plus a short voice note. Takes under a minute.
- Step 3Alert
On-duty technician is notified; escalation timer starts.
- Step 4Restart
Fix logged with cause code; production confirms restart.
About Breakdown Desk
Do operators need a login?
Operators can report with a shared line device or a simple PIN. Technicians and managers have named accounts.
What if the shop floor has no network?
The app saves the report with its photo and voice note and sends it as soon as any connection returns.
The rest of the panel
Turn the key. Run the line.
Try Hungpang free for 30 days on up to 50 machines. Tag your first machine today and your operators can report a breakdown before the shift ends.
No card needed · Setup in a day · Cancel anytime